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Proactive IT Support for London SMEs

We partner with clients to provide knowledgeable IT support and superior customer service. We combine the best tools for reliable day-to-day IT management with a friendly team of service desk and client service specialists for support that's second to none.

We offer a range of Cloud solutions including Email, Telephony and Business Continuity Solutions
Managed IT
Comprehensive Server, Workstation and Network Support
Remote or Onsite
Guaranteed Response SLA's
IT Projects
We provide a comprehensive range of consultancy services to compliment our Managed IT offerings.

A Modern Way to Manage Business IT

Our unique approach to managed services – process-driven and cost-effective operational support.

Virtuoso’s ethos is one of service excellence and the success of its clients and partners is paramount. Recognising the criticality of IT services across an organisation and the need for IT to be a tool for business innovation and growth, Virtuoso is designed to deliver comprehensive IT support through the tailoring of services to meet clients working patterns and business needs.

Call us today to discuss your IT support requirements on 020 3326 3900

All our plans Include

Unlimited Remote Support

Available by phone, email, web portal or web chat with live screen sharing with a member of our certified engineering team.

Predictable, transparent pricing

Our price plans are simple with no surprises. We understand that not all businesses are the same so we have a very flexible approach to our pricing structure.

Guaranteed Response Time

We aim to answer 95% of all calls to our service desk within 3 minutes, ensuring you get immediate access to the right help .

Dedicated Technical Director

Your Technical Director will work with you to drive more value from your technology investments and offer guidance and advice for all things technical.

Remote Managment & Monitoring

We deploy specialist tools to your workstations and servers that constantly gather information about the health of your hardware and software. These tools allow us to proactively monitor and manage your environment which ultimately enhances the overall performance of your system.

Service Reporting & Documentation

We believe that measurement and reporting is an integral part any well-run IT service. Our reporting and business intelligence platform provides our customers with deep insight and visibility into the service we provide.

What we do

We partner with clients to provide knowledgeable IT support and superior customer service. We combine the best tools for reliable day-to-day IT management with a friendly team of service desk and client service specialists for support that's second to none.

Virtuoso EliteSupport is a comprehensive IT support service for small to medium sized business. As businesses become increasingly dependent on IT, Virtuoso EliteSupport allows business owners and employees to focus on their core functions.

With the skills to design, implement and support server, desktop, storage and network environments along with vendor relationships with many of the world’s leading software vendors, Virtuoso can manage infrastructure through an ITIL based best practice framework.

We assume the day-to-day tasks of your operations and delivery, with a strong focus on rigorous quality and operational excellence, so you can focus on your core business. Our IT outsourcing solution makes your business more agile and innovative by reducing operating costs and risks while improving efficiencies.

Our latest Blog articles

Now you see it, there it stays!

Decreasing business costs and risks of costly data loss We live in a 24/7 global economy that is more dependent than ever on technology. Even the technology of small and medium...

Super User - avatar Super User 08-09-2015 Hits:117 Opinion

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The Value of a Helping Hand

Reducing The Costs and Complexity of IT With a Managed Services Provider The Technology Pains of Small Business Small business owners are faced with quite the dilemma these days. While a reliable...

Markus McIver - avatar Markus McIver 08-09-2015 Hits:777 Opinion

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Keeping Small Businesses Safe: Combating Cybercrime on a SMEs Budget

What happens on the hight street stays on the hight street When hackers breach the security of corporations it makes headlines, yet there is rarely a mention when cybercrime hits small...

Greg McCallum - avatar Greg McCallum 03-08-2015 Hits:862 Security

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Embracing The Age Of Mobility & The Byod Workplace

In today’s always-connected world, the time-honoured separation of work and personal time is quickly disappearing. Mobile devices such as laptops, netbooks, tablets, and smartphones have fundamentally changed how all of...

Markus McIver - avatar Markus McIver 28-07-2015 Hits:721 BYOD

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Weathering the Storm: Zero In On Downtime For Long-Term Business Continuity and …

Small business has changed dramatically within the last decade. No change has been more profound than our dependency on information technology (IT) systems to support critical day-to-day business functions. In today’s...

Markus McIver - avatar Markus McIver 25-07-2015 Hits:1011 Opinion

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Why More SMEs are Turning to the Cloud to Reduce TCO

More small and mid-size enterprises (SMEs) seem to be taking the initiative to learn more about the benefits of the cloud. Determining why SMEs have this sudden keen interest in...

Markus McIver - avatar Markus McIver 22-07-2015 Hits:715 Cloud

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The Benefit of Insight - Mitigating Costly New Technology Risks For Continued St…

Contrary to what you may read, IT costs don’t necessarily have to skyrocket as your business grows. Small and medium- sized enterprises (SMEs) just have to be more cognisant of where...

Markus McIver - avatar Markus McIver 17-07-2015 Hits:701 Opinion

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Cloud Monitoring Can Be the Difference Maker for SMEs

It’s a fast-paced world. Not only do people want things, they want things right now. This sometimes unnerving need for instant satisfaction has only intensified now that we have Wi-Fi...

Jamie Melvin - avatar Jamie Melvin 08-07-2015 Hits:699 Cloud

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Contact us


Phone:+44 (0)20 33263900

Fax: +44 (0)20 33263920

Email: ask@elitesupport.co


Fax: +44 (0)20 33263901

Email: help@elitesupport.co